Where can I get cash?
You can get cash from virtually any ATM worldwide! You can also get cash from any merchant that allows cash-back transactions with your Redneck Bank® VISA® Debit Card.
How can I make deposits into my account?
You can make deposits by direct deposit* from your employer or regular source income, by delivering deposits to the bank lobby or drive-thru window, mailing checks, sending wire transfers* or by using our Mobile Deposit feature with your smartphone or table.
You can also transfer money from another account at another financial institution (bank, savings and loan, credit union, brokerage firm, etc.) using our free Bank-to-Bank Transfer service, or you can transfer money between Redneck Bank® accounts, all with a click of the mouse.
*Direct Deposit and Money Wiring Instructions forms are available under Other Services.
When will deposits show up in my account?
Direct Deposits, Wire Transfers, Mobile Deposits and In-House Transfers show up and are available to you the day we receive them. Of course, we have no control over the mail, but deposits that are mailed to us go into your account the day we receive them. Our mail arrives at 8:30 am CST each business day. Sometimes a hold is placed on a deposit containing checks until the checks clear. In this case, the deposit is reflected in your “Current Balance” until the hold is released. Then the deposit is reflected in your “Available Balance” for your immediate use.
How often is my account updated?
Your account is updated continually.
How do I check my balance?
You can check your balance anytime by logging into your account through our website, by viewing your balance at an ATM, by using our text banking service or by calling Customer Service during business hours.
It is also possible to set up an Alert when logged into online banking so you are automatically notified of your balance based on the parameters you set.
How do I know what debits (charges) or credits (deposits) have been posted to my account?
Log in to your account anytime through our website to view all of the transactions in your account. Your account is updated continually.
Can I transfer money between accounts?
Yes. You have more flexibility than ever before. You can transfer money between accounts at Redneck Bank® with our In-House Transfer service or between financial institutions using our convenient Bank-to-Bank Transfer service.
What is the difference between “Available Balance” and “Current Balance”?
“Current Balance” is the account balance at the beginning of the day. “Available Balance” includes pending transactions.
What if I need to order a stop payment on a check?
Contact Customer Service at 888-210-1256.